Child Care Subsidy, Child Care Certification, Fuel Assistance (Wisconsin Home Energy Assistance Program) are programs still handled locally at Rusk County.
As a result of the State of Wisconsin 2011-2013 Biennial Budget, accessing the Economic Support/Income Maintenance programs (Foodshare, Badger Care and Medicaid) have changed. As of January 1, 2012, Rusk County Health and Human Services Economic Support Staff have been working with a group of counties called the Northern Consortium. This means that eligibility and benefit determination is managed by a team of Econimic Support Workers..
All calls, questions and changes are processed through the call/change center or through the Internet Website:
The Northern Income Maintenance Consortium
WI FoodShare for Civil Rights Compliance www.dhs.wisconsin.gov/foodshare/
Also as of January 1, 2012, all verification items should be sent to: Centralized Document Processing Unit P.O. Box 5234 Janesville, WI 53547-5234 or Faxed to: 1-855-293-1822
The following Programs are still handled locally in the agency through the Economic Support Section:
Child Care Subsidy
Child Care Certification
Fuel Assistance (Wisconsin Home Energy Assistance Program – WHEAP)
Rusk County Health and Human Services is an equal opportunity provider and employer.
The U.S. Department of Agriculture prohibits discrimination against its customers, employees, and applicants for employment on the base of race, color, national origin, age, disability, sex, gender identity, religion, reprisal, and where applicable, political beliefs, marital status, familial or parental status, sexual orientation, or all or part of an individual’s income is derived from any public assistance program, or protected by genetic information in employment or in any program or activity conducted or funded by the Department. (Not all prohibited bases will apply to all programs and/or employment activities).
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at email@example.com.
Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339; or (800) 845-6136 (Spanish).
For any other information dealing with Supplemental Nutrition Assistance Program (SNAP) issues, persons should either contact the USDA SNAP Hotline Number at (800) 221-5689, which is also in Spanish or call the State Information/Hotline Numbers (click the link for a listing of hotline numbers by State); found online at www.fns.usda.gov/snap/contact_info/hotlines.htm.
To file a complaint of discrimination at the State level, contact:
Wisconsin Department of Health Services
Affirmative Action/Civil Rights Compliance
1 W. Wilson, Room 555
Madison, WI 53707-7850
Telephone: 608-266-9372 (voice) or 1-888-701-1251 (TTY)
To file a complaint of discrimination at the Federal Level, write:
USDA, Director, Office of Adjudication
1400 Independence Avenue SW
Washington DE 20250-9410
Or call toll free 1-866-632-9992 (voice)
Individuals who are hearing impaired or have speech disabilities may contact USDA through the Federal Relay Service at 1-800-877-8339 or 1-800-845-6136 (Spanish). USDA is an equal opportunity provider and employer.